Wednesday, April 1, 2009

City Mini Double...

Well I ordered my double stroller!! YAY! Let me tell you what happened though. This is an expensive stroller and I was given gift cards at my baby shower to put towards my stroller. I was also given a 15% off coupon. Well I went to Babies-R-Us to have them order my stroller because it is not one they keep in the store. I was told that they could not order the stroller because it is something they only carry online. So I went home to order it online and it would not accept my coupon for 15% off. So I called and was told that you can't use a store coupon when purchasing online. So that means I have to pay full price for the stroller. I was really not happy about this. I have put it off for weeks waiting to see if an online coupon came up that I could use.  I continued researching other web sites and they offered free shipping on many of them. I was kind of mad about this. I decided to write an e-mail to babies-R-us and just see what happened. Well today I got a phone call from a manager and was told that they were sorry for my frustration and would like to offer me 10% off and free shipping on my stroller! WOO HOO!! I was thrilled. I wasn't trying to be a squeeky wheel, I just wanted to know if someone could help me to figure something out. So below is my new stroller. I can't wait to get it next week. I just hope I really like it! 

1 comment:

Sara said...

woohoo! way to be assertive! thats a totally legit concern, too - not just a complaining customer :)

that stroller is AWESOME, lauren!

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